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Comment by pm90

Kudos to the team. While my current workspace is tied to GitHub, I will most certainly switch to Gitlab given the option to. Why? Only one reason: GitHub support is fucking horrible. It’s insanely bad, even for paying enterprise customers. Open a support ticket, you will get some superficial pointers to documentation, and then be completely ignored.

Their Product team is the absolute worst too. There are so many things that can make life easier for users (better configurability for CODEOWNERS notification?) and they will flat out ignore you.

Gitlab on the other hand seem much more responsive to users... their actions speak volumes. They recognized the need for integrated CI/CD with code and instead of stealing TravisCIs ideas (cough GitHub Actions Cough), they built one years ago.

I really do hope they grow to be the tool of choice for devs. GitHub has lost its way: from being the place that devs loved, to a corporate soul sucking behemoth made of a seemingly insensitive product team.

Gitlab on the other hand, release new features, have better support, give interesting talks etc. Very excited to see where they go and I wish them the very best.

parent pm90 7 years ago

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