Anazon is better than ever for brand name, known buys. Eg I recently ordered a UHD bluray movie, took about 15 seconds end to end and arrived in a day.
They are terrible for everything else. Eg I bought a reading light.
Which was a 10 minute sorting excersise trying to figure out which of a dozen nearly identical products was the least likely to burn down my house. Then trying to uncover which had real reviews and not switched etc. I hit the roulette wheel and ultimately got a unit that arrived DOA.
My trust in the last two years has deteriorated massively in their platform, as a consumer I am absolutely suseptable to a “quality first” disruptor.
And amazon is obviously jam packed with smart people, so what am I missing about their apparent lack of focus or execution on this commonly lamented problem?
They are terrible for everything else. Eg I bought a reading light.
Which was a 10 minute sorting excersise trying to figure out which of a dozen nearly identical products was the least likely to burn down my house. Then trying to uncover which had real reviews and not switched etc. I hit the roulette wheel and ultimately got a unit that arrived DOA.
My trust in the last two years has deteriorated massively in their platform, as a consumer I am absolutely suseptable to a “quality first” disruptor.
And amazon is obviously jam packed with smart people, so what am I missing about their apparent lack of focus or execution on this commonly lamented problem?