The problem I have with tipping is the idea that if you don't tip you are stingy and ungenerous - surely me choosing to be at your establishment and paying for your product is enough of a contribution to your business and your workers. If you need more cash to pay your workers, make the product more expensive.
It's not like people who do tip are even tipping everyone underpaid who helps them live their life - no one is sending extra cash over to the kid that made their phone or the poor worker who picks their food.
And specifically for counter service as described in the article, tipping makes even less sense. How can you possibly know what service you will receive before you receive the service? If the tip isn't conditional on the quality of the service, surely it just becomes a tax.
It's not like people who do tip are even tipping everyone underpaid who helps them live their life - no one is sending extra cash over to the kid that made their phone or the poor worker who picks their food.
And specifically for counter service as described in the article, tipping makes even less sense. How can you possibly know what service you will receive before you receive the service? If the tip isn't conditional on the quality of the service, surely it just becomes a tax.