Comment by amflare

The reason I prefer humans to AI or whatever is that humans are infinitely better at fuzzy searches. I'm not enough of an expert to know what I need to know to get what I want. So I relay on a human with experience to translate for me, then give an answer. This is also an issue I have with indian call centers. Its very hard to communicate something to them in a manner that doesn't use the "correct" words. So I lose a lot of the service I'm counting on.