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Comment by erichurkman

> For a small subset of customers (13), the unauthorized party was able to gain read-only access to their workspaces and click around in their accounts for up to a few minutes. These customers have been notified.

That implies that Segment employees, or a subset, have unfettered access to view their customers' accounts? That it didn't require positive customer assent to gain access?

I like Box's model for this: https://community.box.com/t5/Working-with-Box-Support/Box-Pr...

parent erichurkman 7 years ago

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