Google's classic canned response of "We've confirmed we're right, we will not tell you why and this is the last reply you'll receive" is one of the most infuriating things I can imagine. I make my income primarily through AdSense and live in fear of that email one day.
In this scenario it seems pretty obvious that their automated fraud AI messed up, but the customer service person is probably also automated. They have so many people working on insane moonshots, but don't spend money for customer service for their core products (in this case people literally trying to give you money!). Just bizarre.
In this scenario it seems pretty obvious that their automated fraud AI messed up, but the customer service person is probably also automated. They have so many people working on insane moonshots, but don't spend money for customer service for their core products (in this case people literally trying to give you money!). Just bizarre.