This is horrible, but it's clear to me that this is just more than "a software error". Is being a student so hard in India that failing an exam causes people to commit suicide? In that case the problem is way bigger than "a software error".
Don't get me wrong, I understand that these deaths could have been prevented if the software errors hadn't happened; but the serious problem that should be addressed, in this case, is not the presence of these errors.
Don't get me wrong, I understand that these deaths could have been prevented if the software errors hadn't happened; but the serious problem that should be addressed, in this case, is not the presence of these errors.