Comment by tzakrajs

First off, Louis Rossman has made his fair share of stupid mistakes on camera and I am sure he's had his own work returned to his shop in the past. It is important to note is that he is cherry picking the worst cases of incompetence from across the country since he has many fans willing to send their Macs to him. Apple's Genius Bar services over 18 million users per year. There are bound to be some stinkers. https://www.cultofmac.com/185762/did-you-know-apples-genius-...