They did an AMA on Reddit a few months ago[0]. I remember this AMA in particular because they thoroughly explained why they designed some features in certain ways. Overall they said their target customers are the ones with absolutely no IT knowledge.
I guess this part from one of their answers fits your complaint quite well:
But here is the thing -> YOU can work around this problem, the naive customers CANNOT. Honestly, they are too computer-illiterate. But even computer illiterate people deserve to have their files backed up, and they are the target market for Backblaze Personal Backup. [1]
From this point of view, I guess a "delete" button could be fatal for some of the older folks out there. But I don't use Backblaze, I don't know if my comparison makes sense and we both talk about the same thing. The Reddit quotes refers to their "Backblaze Personal Backup".
I guess this part from one of their answers fits your complaint quite well: But here is the thing -> YOU can work around this problem, the naive customers CANNOT. Honestly, they are too computer-illiterate. But even computer illiterate people deserve to have their files backed up, and they are the target market for Backblaze Personal Backup. [1]
From this point of view, I guess a "delete" button could be fatal for some of the older folks out there. But I don't use Backblaze, I don't know if my comparison makes sense and we both talk about the same thing. The Reddit quotes refers to their "Backblaze Personal Backup".
[0] https://www.reddit.com/r/IAmA/comments/b6lbew/were_the_backb... [1] https://www.reddit.com/r/IAmA/comments/b6lbew/were_the_backb...