> Yet an underlying concern is that pilot programs like these could alienate riders from taking public transportation entirely.
I thought this was the best line of the whole thing. If you can't pay for it then how can you be alienated? If you are paying for it then isn't the so called "hostile" design no longer hostile?
I thought this was the best line of the whole thing. If you can't pay for it then how can you be alienated? If you are paying for it then isn't the so called "hostile" design no longer hostile?