Maybe I missed it later in the article, but how can you write this without mentioning the app? Consumers need to know:
> Even their tips have a way of vanishing: One app subtracts the amount the customer tips from the amount it pays the courier — effectively pocketing the tip.
EDIT: It's DoorDash. I was a little confused by the description of their trickery to effectively steal a tip. Basically you're tipping DoorDash, not the driver.
> Even their tips have a way of vanishing: One app subtracts the amount the customer tips from the amount it pays the courier — effectively pocketing the tip.
EDIT: It's DoorDash. I was a little confused by the description of their trickery to effectively steal a tip. Basically you're tipping DoorDash, not the driver.