Tell HN: Pluralsight and the dark-pattern of auto-renewals
For anyone considering subscribing to Pluralsight, be aware that they will not inform you of their auto-renewal policy, and will charge you once your subscription is up for annual renewal without warning. In my case, this auto-renewal has cost me $300.
This is a serious dark-pattern and I'm surprised companies still employ it. It's so short-sighted. I emailed their support and they offer a "promotional" $50 refund as a token.
Are there any other companies that do this? In contrast, Egghead.io (which in a similar space) sends an email in advance warning you of the renewal as well as how to cancel it.
This is a serious dark-pattern and I'm surprised companies still employ it. It's so short-sighted. I emailed their support and they offer a "promotional" $50 refund as a token.
Are there any other companies that do this? In contrast, Egghead.io (which in a similar space) sends an email in advance warning you of the renewal as well as how to cancel it.