2 years ago I would have agreed with you, and to a point I still do - it seems like it would be simple to just walk in with cash and walk out with a coffee. But, it's undeniable how willing customers are to avoid friction, especially when they haven't had any caffeine yet.
Also, Starbucks is on pace to process over 15% of their annual revenue through their mobile app this year, it's by far the most popular payments app in the U.S. and shows no signs of slowing down.
Also, Starbucks is on pace to process over 15% of their annual revenue through their mobile app this year, it's by far the most popular payments app in the U.S. and shows no signs of slowing down.