I felt stupid, but I have fallen victim to this on dpd.com while tracking a package. A helpful chat popup has appeared where I could request assistance from a support agent, but it was not disclosed that the agent is a bot.
Needless to say I have spent a couple of minutes repeatedly asking a question, and even rephrasing it while being frustrated that this person does not seem to grasp my issue.
Needless to say I have spent a couple of minutes repeatedly asking a question, and even rephrasing it while being frustrated that this person does not seem to grasp my issue.