Oh I definitely recognise this, it's using Microsoft's Bot Framework (https://dev.botframework.com/). I had to make a chatbot for a hospital during my end of studies internship.
I still don't get why people want chatbots as they're terrible UI, so frustrating to use even when they're made properly.
I still don't get why people want chatbots as they're terrible UI, so frustrating to use even when they're made properly.