As a lesson to anyone else hoping to do a shutdown with a migration to a different service with your company.
If you are going to treat me the same as any new subscriber, where I have to re-signup, re-add my payment method, export my settings and then import them again, you're asking me to buy all over again.
If you ask me to buy, then I get will reevaluate the relationship, and if it's just as easy to migrate to another supplier I will move.
Migrating internally should have been "push this button to accept the new terms and pricing, you don't even need to talk with your registrar."
I've been a Dyn customer for over a decade, and now I'm moving because it's just as easy to move as it is to stay, and I do not want to have to type in "oracle.com" to manage my service.
If you are going to treat me the same as any new subscriber, where I have to re-signup, re-add my payment method, export my settings and then import them again, you're asking me to buy all over again.
If you ask me to buy, then I get will reevaluate the relationship, and if it's just as easy to migrate to another supplier I will move.
Migrating internally should have been "push this button to accept the new terms and pricing, you don't even need to talk with your registrar."
I've been a Dyn customer for over a decade, and now I'm moving because it's just as easy to move as it is to stay, and I do not want to have to type in "oracle.com" to manage my service.