I'll toot my own theory and it is that nobody wants to pay for enough capable support staff, pay to keep the support staff at the ready often enough, pay support staff who want to stay in that role.
They want to automate that all away as much as possible.
The future is everyone who isn't somebody chatting about how they run their application on X... because they're mysteriously banned form Y and Z and the next guy talks about how he was banned on X and is on Z now... simply for that reason.
They want to automate that all away as much as possible.
The future is everyone who isn't somebody chatting about how they run their application on X... because they're mysteriously banned form Y and Z and the next guy talks about how he was banned on X and is on Z now... simply for that reason.