I love a good PayPal bashing as much as the next guy (I've had my own poor experience with them), but there is a significant amount of detail missing here.
It's unclear to me that you've actually contacted them - by phone, not via email or their online support gadgetry. Have you? If so, what (specifically) was their response?
It's unclear to me that you've actually contacted them - by phone, not via email or their online support gadgetry. Have you? If so, what (specifically) was their response?