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Comment by jasonkester

How does that work? When I'm notified of a dispute, the first thing I do is go in and refund the charge. I still have to watch the whole dispute resolution process play out and have it be ruled against me.

How would I go about stopping it before it starts, as you seem to imply is possible?

Edit to add: Does it even make a difference if I go in and refund the disputed payments? It sounds like I get dinged either way and the customer gets their money back either way. Should I save myself the effort?

parent jasonkester 7 years ago

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