My Uber passenger rating is 4.57. I have no idea whether that's good or bad. I'm typically at pick-up points before the drivers are, I sometimes chat with drivers, I always wear my seatbelt, I sit in the back, and I don't make a mess or cause any problems. It's hard to know what I could be doing to get a better rating beyond just bribing drivers with cash tips at the end of the ride. I tend to rate every driver a 5 unless they clearly did something wrong, like insane driving (which happens rarely).
I'd be curious to know what the passenger cut-off ratings are, and what thus what kind of behavior is actually kicking people off the app.
Also, if there's some inherent racial or other protected class bias in the kinds of ratings that people get, then Uber could be in a world of trouble here.
I'd be curious to know what the passenger cut-off ratings are, and what thus what kind of behavior is actually kicking people off the app.
Also, if there's some inherent racial or other protected class bias in the kinds of ratings that people get, then Uber could be in a world of trouble here.