Sometimes it's a technical problem.
Right now, for some reason, I can't get transactional emails from Doordash, Fastrak, or EZFacility. If I ask any of those sites for a password reset, the email never shows up. I had to drop Doordash and switch to Grubhub.
My email goes to my web site, hosted by HostGator. There's no filtering there; it's just forwarded to my ISP, into an IMAP box. There's spam filtering at that point, which puts mail into different folders.
EZFacility uses Sendgrid, and the problem seems to involve Sendgrid. But they won't talk to me, because I'm not a direct Sendgrid customer.
Amusingly, I can get the same emails through my ancient Stanford alumni account. That just forwards to my main HostGator web site, so the mail goes through all the same steps, plus some aggressive spam filtering at Stanford.
So I dumped Doordash, signed up for a maker space via the Stanford account, put Fastrak on paper billing, and avoid all services that use Sendgrid.
Right now, for some reason, I can't get transactional emails from Doordash, Fastrak, or EZFacility. If I ask any of those sites for a password reset, the email never shows up. I had to drop Doordash and switch to Grubhub.
My email goes to my web site, hosted by HostGator. There's no filtering there; it's just forwarded to my ISP, into an IMAP box. There's spam filtering at that point, which puts mail into different folders.
EZFacility uses Sendgrid, and the problem seems to involve Sendgrid. But they won't talk to me, because I'm not a direct Sendgrid customer.
Amusingly, I can get the same emails through my ancient Stanford alumni account. That just forwards to my main HostGator web site, so the mail goes through all the same steps, plus some aggressive spam filtering at Stanford.
So I dumped Doordash, signed up for a maker space via the Stanford account, put Fastrak on paper billing, and avoid all services that use Sendgrid.