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Comment by ikeboy

Having been through several Jeff escalations on the seller side of things, the reality is very different from the romanticized version in the public mind.

Maybe it worked that way a decade ago when the volume was lower. Now sending a Jeff message just goes to a specialized team that's only slightly more competent than whoever would otherwise handle the issue. Have had several times where no resolution was given at all.

parent ikeboy 7 years ago

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