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Comment by pwthornton

This is not true: "The human brain is incredibly plastic and adaptable. Unless the interface is truly absurd, most people can get used to it and never give it a second thought again."

I've interviewed and observed enough users to know this is not true. There are a lot of interfaces that are suffer from issues with discoverability and understanding, and even when a user figures this stuff out one time (or is showed it), the interface is not memorable.

I put together a list of guidelines for thoughtful product design. Most products don't meet all of these. Really good design is hard work: https://uxdesign.cc/guidelines-for-thoughtful-product-design...

One huge mistake you are making is that you are a power user. You probably use computers more than most people and understand interfaces and paradigms better than most people. I implore you to actually observe real users using real products.

parent pwthornton 7 years ago

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