Comment by 4thaccount

Yes. System76 is definitely expensive, but their customer service is the best I've seen for any product period. They have a super snappy site with real people you can talk to in Denver and ask off the wall questions about the hardware and OS. To some, having that kind of support is worth a markup rather than trolling through Ubuntu forums and asking StackExchange answers. My last few Linux machines were all repurposed Windows computers though. It's also nice to help support Linux on desktop this way.