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Comment by mikestew

The problem itself is a deceased equine that I'll not further bludgeon here, but the comments section of that story was interesting in its level of apologetics. "Hey, they're fixing it, quit complaining." In 30 years of owning laptop computers, having never once had a keyboard go bad including the coffee-spilled ones, a speck of dust renders my keyboard unusable and I'm just supposed to suck it up without complaint? (Hypothetically; I personally have a MBP, but not a newer one.)

I lied, I'll take one whack at this dead horse: with support costs continuing to escalate (in-store inventory, training, and employees aren't free), now will you fix the keyboards for realsies this time?

parent mikestew 7 years ago

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