We've been able to return most Amazon Prime items to Kohls here in SoCal for a while. When you drop off the return they hand you a 25% off coupon for anything in the store. There has been several times that I've browsed the store and bought something because of that coupon.
So basically, Kohl's gets foot traffic and some purchases that they wouldn't have seen otherwise. Seems like a very smart and adaptive move on their part.
So basically, Kohl's gets foot traffic and some purchases that they wouldn't have seen otherwise. Seems like a very smart and adaptive move on their part.