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Comment by paultopia

I would agree with this predictability point, except that they still find ways to undermine predictability down the line.

For example, the latest thing American Airlines seems to be doing is changing schedules in radical ways between time of purchase and day of travel. The last three itineraries I've had on American, I've gotten an e-mail weeks after buying the ticket saying that one of my flights now had a schedule several hours after the originally booked and ticketed flight. What then, predictability?

parent paultopia 7 years ago

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