The awful comments and attitude that fans of games leave also seems to correlate with the type of game. Violent, competitive games will have fans with a similar attitude toward the game. There's a great article where creators of 'cozy' games talk about their nice interaction with fans.
"The others on the panel also echoed that practical sentiment, and pointed out that developing kinder, cozier games had led to more positive fan interactions. The group jovially argued over who had the best group of fans. "We break their save files every update," said Saltsman, referring to Overland. "No one complains."" [0]
"The others on the panel also echoed that practical sentiment, and pointed out that developing kinder, cozier games had led to more positive fan interactions. The group jovially argued over who had the best group of fans. "We break their save files every update," said Saltsman, referring to Overland. "No one complains."" [0]
[0] https://www.gamesindustry.biz/articles/2018-11-05-how-to-des...