They're still offering test drives, just not in as many locations as before (also, FWIW, Tesla owners tend to be very generous in letting friends and acquaintances, sometimes total strangers, test drive their personal vehicles).
There are a lot of people who just want a Tesla. They're not shopping around to find the best car. Offering a refund means those people can buy with confidence, knowing they can return it if it's not all they expected.
There are a lot of people who just want a Tesla. They're not shopping around to find the best car. Offering a refund means those people can buy with confidence, knowing they can return it if it's not all they expected.