As an Ocado smartpass customer who is expecting an order today, this appears to just be manifesting itself as a few items out of stock.
Slightly disappointed though if I’m honest. This was the future. And now it’s going to be looked down on by every semi critical person as a complete failure even though the actual picking process was working very well.
For those who don’t know, Ocado was the only supplier in the UK that pretty much have a 1:1 correlation with what you order and what you get and haven’t been sitting on a shelf for days. All the other supermarkets are picked from local stores by hand and are quite frankly terrible with 2-15 items (from experience) missing on every order and some things very near expiry dates.
Sainsbury’s for example substituted me some bread which was out of stock with a fresh loaf expiring on the day it was delivered. The delivery turned up at 22:00...
Slightly disappointed though if I’m honest. This was the future. And now it’s going to be looked down on by every semi critical person as a complete failure even though the actual picking process was working very well.
For those who don’t know, Ocado was the only supplier in the UK that pretty much have a 1:1 correlation with what you order and what you get and haven’t been sitting on a shelf for days. All the other supermarkets are picked from local stores by hand and are quite frankly terrible with 2-15 items (from experience) missing on every order and some things very near expiry dates.
Sainsbury’s for example substituted me some bread which was out of stock with a fresh loaf expiring on the day it was delivered. The delivery turned up at 22:00...