I know it's only an anecdote, but myself (and many other colleagues) in Boston switched to periodically using rideshares to commute due to the decline in public transit quality. The tech boom in the area completely overloaded the system, and when you combine it with the rampant corruption behind the MBTA, this was inevitable.
Uber and Lyft have not been the best actors, but someone was going to step in and profit off of public transit's incompetence here.
Even prior to the prevalence of rideshares, Boston was dealing with absurd corruption in attempting to expand on the public transit systems. See: Green Line Extension project
Uber and Lyft have not been the best actors, but someone was going to step in and profit off of public transit's incompetence here.
Even prior to the prevalence of rideshares, Boston was dealing with absurd corruption in attempting to expand on the public transit systems. See: Green Line Extension project