I went on a few dates with a girl who was a walker for Wag. She had just moved to the town I'm from, and she was between jobs. She had a background as veterinary assistant, was great with my dogs, and seemed over qualified for the work.
One day she was upset and I asked her why. She said it was because Wag had terminated her employment and deleted her profile, with over 100 high reviews. (She had been very proud of the number of perfect reviews she had gotten.) She said it was because she called animal control on one of the clients.
At first, I was like, "Holy hell, don't narc on your customers... no wonder they banned you... anyone who pays for a dog walker would surely be a good dog owner..." But then she showed me the pictures of what was clearly an puppy mill. My friend was only there to walk one or two of the dogs, the dogs that were used for photos, and there were 20+ other dogs locked in cages.
She did the humane thing, documented the issues, reported it to Wag... Wag did nothing, didn't even bother to move her to a different client, or block her from being sent back to that client. So on like the third visit, she escalated it to animal control. Naturally the client got mad and complained to Wag, and that's when Wag fired my friend. But... seems like the right thing to do in that situation.
I saw these pictures on her phone, dogs that looked so sad. Penned up in cages where they could barely turn around, and all very pregnant. Anyone with a heart would have done what my friend did. And anyone working as a dog walker should have a heart. Wag is a business, they only care about the bottom line. It's not a service I would ever use for my own dogs.
Edit: Went from +7 to -2 pretty quick. Hmm, maybe Wag PR is listening in?
One day she was upset and I asked her why. She said it was because Wag had terminated her employment and deleted her profile, with over 100 high reviews. (She had been very proud of the number of perfect reviews she had gotten.) She said it was because she called animal control on one of the clients.
At first, I was like, "Holy hell, don't narc on your customers... no wonder they banned you... anyone who pays for a dog walker would surely be a good dog owner..." But then she showed me the pictures of what was clearly an puppy mill. My friend was only there to walk one or two of the dogs, the dogs that were used for photos, and there were 20+ other dogs locked in cages.
She did the humane thing, documented the issues, reported it to Wag... Wag did nothing, didn't even bother to move her to a different client, or block her from being sent back to that client. So on like the third visit, she escalated it to animal control. Naturally the client got mad and complained to Wag, and that's when Wag fired my friend. But... seems like the right thing to do in that situation.
I saw these pictures on her phone, dogs that looked so sad. Penned up in cages where they could barely turn around, and all very pregnant. Anyone with a heart would have done what my friend did. And anyone working as a dog walker should have a heart. Wag is a business, they only care about the bottom line. It's not a service I would ever use for my own dogs.
Edit: Went from +7 to -2 pretty quick. Hmm, maybe Wag PR is listening in?