This is a lovely consumer-empowering move. Every service should be cancellable without going through a Rentention Specialist.
I will plug a service I use (no other relation): privacy.com. It creates credit cards with pre-set spending limits, one-time or recurring. 1-800-hold-forever? No thanks, I'll just send the email and disengage the money hose.
Hopefully this sort of service becomes widespread, and services become less dependent on high-friction in cancellation.
I will plug a service I use (no other relation): privacy.com. It creates credit cards with pre-set spending limits, one-time or recurring. 1-800-hold-forever? No thanks, I'll just send the email and disengage the money hose.
Hopefully this sort of service becomes widespread, and services become less dependent on high-friction in cancellation.