> What people didn't predict: Clickbait, e-mail phishing, viral fake news
Didn't need to predict those. Analog equivalents always existed.
> and people preferring SMS to a voice or facetime call.
Who wouldn't ;-) Thanks to the transition to asynchronous message based communication I can have more and more meaningful communication with a larger part of my family than I would if I had to FaceTime or call them.
In business it is even more useful as it provides a trail of who did what in addition to the other advantages.
Didn't need to predict those. Analog equivalents always existed.
> and people preferring SMS to a voice or facetime call.
Who wouldn't ;-) Thanks to the transition to asynchronous message based communication I can have more and more meaningful communication with a larger part of my family than I would if I had to FaceTime or call them.
In business it is even more useful as it provides a trail of who did what in addition to the other advantages.