So capture dozens of messages. Better yet, capture dozens of symlinks to make it trivial for me to review the messages in the original context.
The point is, I've already had a long, sprawling, disjointed conversation with the interested party. Don't expect someone to do manual data entry that will never actually be kept current enough to be useful, and don't force me to have the same conversation twice.
The point is, I've already had a long, sprawling, disjointed conversation with the interested party. Don't expect someone to do manual data entry that will never actually be kept current enough to be useful, and don't force me to have the same conversation twice.