Comment by vanattab

Ask HN: Is anyone here happy with Google Fi service? I ordered a Pixel 3 phone directly from Google Fi and signed up for service with Google Fi the end of December. When I ordered the phone it showed up as in stock and estimated I would get my phone by the 4th of January. On the 2nd I got an email saying that the phone shipping was delayed and I would receive an email when it ships. I have heard nothing from google so I called Google Fi support and was told I would get an email from the shipping team letting my know when my phone would ship but that was 2 days ago and have not heard a word from them. I tried following there instructions to cancel the order but when you click the edit order button where they say there is a cancel button none can be found. Anyone else have similar experience? Before I placed my order I was thinking the user experience from Google must be better then T-Mobile or Sprint but I am starting to regret the choice.