The editor who responded to her e-mail is a complete idiot who knows nothing about copyright, and is being completely irresponsible and liability to her company. If she worked for me, she'd be fired, instantly (although I make sure all my editors understand copyright law -- so this is probably coming from higher up -- how could her bosses leave her so misinformed?).
I too have been in publishing for 20 years, and now work exclusively in online publishing. They violated her copyright, period. We get the rights to everything we publish for a reason, and if someone publishes something of ours without permission, we request them to take it down -- most do it instantly (I've never had to file a DCMA), but that's her next step -- DCMA/e-mail her ISP.
Really is mind-boggling that someone who considers themselves a professional journalist would send an e-mail like that -- embarrassed for our whole profession.
I too have been in publishing for 20 years, and now work exclusively in online publishing. They violated her copyright, period. We get the rights to everything we publish for a reason, and if someone publishes something of ours without permission, we request them to take it down -- most do it instantly (I've never had to file a DCMA), but that's her next step -- DCMA/e-mail her ISP.
Really is mind-boggling that someone who considers themselves a professional journalist would send an e-mail like that -- embarrassed for our whole profession.