The “re-humanizing retail” line left a bad taste in my mouth. When I think of lots of cameras in a store designed to get you in and out as quickly as possible without having to talk to a cashier or a stocker, it feels de-humanizing and sterile. It is also one of the ways I interact with people at different income levels. That’s why people go to farmers markets and do CSA boxes - they want to feel connection to their food providers and community.
I don’t doubt this technology is the future or will be a big market, but let’s not kid ourselves that this will generate more human connection.
I don’t doubt this technology is the future or will be a big market, but let’s not kid ourselves that this will generate more human connection.