I think a lot of the frustration isn't from tipping... it's from tip creep.
To many people, tipping feels like an unfair relic of the past that can be associated with negatives like racism (servers of color receiving less), pay disparity (why do underpaid servers get to benefit from tips but not underpaid line cooks), etc.
At least here in NYC there's been a growing movement of "tip included" restaurants and coffee shops, which feels like social progress.
But when my bakery added a prominent tip jar (not even a cafe!), when Uber added a reminder about tipping after each ride -- it can feel like society moving backwards.
To many people, tipping feels like an unfair relic of the past that can be associated with negatives like racism (servers of color receiving less), pay disparity (why do underpaid servers get to benefit from tips but not underpaid line cooks), etc.
At least here in NYC there's been a growing movement of "tip included" restaurants and coffee shops, which feels like social progress.
But when my bakery added a prominent tip jar (not even a cafe!), when Uber added a reminder about tipping after each ride -- it can feel like society moving backwards.