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Comment by hermanradtke

People are social engineering a random string when talking to customer care. The attacker says “Ah, a bunch of random characters, do I have to say it?” or even worse I have had a customer service rep look at it, laugh and say never mind.

I use “batteryhorsestaple” type of passwords stored in a password manager for the security questions. Those are easy to say over the phone and more resistant to social engineering.

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