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Comment by twmb

I caution against latching onto the title and making assumptions. The bulk of the content is analyzing where the current censorship position came from and the conclusion is for Google to be more open with their stance and also be more equal with applying it.

As for the why:

  Why the shift toward censorship?
  - User Demands
    - before, In the absence of rules, bad behaviour thrived
    - now, Appease users, maintain platform loyalty
  - Government Demands
    - before, Governments were unhappy to cede power to corporations
    - now, Respond to regulatory demands, maintain global expansion
  - Commercial Demands
    - before, It’s impossible to neutrally promote content and info
    - now, Monetize content through its organisation, increase revenues
    - before, Advertisers were wary of unintended placement and endorsement
    - now, Protect advertisers from controversial content, increase revenues

As for the conclusions:

  Don’t take sides
  Police tone instead of content
  Enforce standards and policies clearly
  Justify global positions
  Explain the technology
  Improve communications
  Take problems seriously
  Positive guidelines
  Better signposts
Most of the document is non-controversial. There are places where it can be seen as obviously left leaning, but there are also places where it acknowledges that sometimes the right has been treated worse:

  “[Richard] Spencer doesn't get to be a verified speaker; Milo gets kicked off, but I know 
  plenty of pretty abusive feminist users or left wing users,
  expressing themselves in exactly the same way
  that the right is being penalised for,
  who are permitted
  to perform certain kinds of speech. That’s going to get Twitter into
parent twmb 8 years ago

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