They're absolutely garbage at this.
When I was _forced_ into the windows 10 update, it went through the process and appeared to finish but didn't put my desktop back. No problem I figured, they put it somewhere.
So I did a file search, found the desktop in a folder, moved it back to the desktop.
A day later it self-restarted and _completed the update_, replacing the desktop with the now empty desktop folder.
I went to the Microsoft store to get them to do a file recovery and they had the _gall_ to tell me it would be $250 plus 7 days and they wouldn't guarantee recovery.
I moved to Mac this year after being exclusively on Windows since '98.
I hope Microsoft dies andisgraceful death.
When I was _forced_ into the windows 10 update, it went through the process and appeared to finish but didn't put my desktop back. No problem I figured, they put it somewhere.
So I did a file search, found the desktop in a folder, moved it back to the desktop.
A day later it self-restarted and _completed the update_, replacing the desktop with the now empty desktop folder.
I went to the Microsoft store to get them to do a file recovery and they had the _gall_ to tell me it would be $250 plus 7 days and they wouldn't guarantee recovery.
I moved to Mac this year after being exclusively on Windows since '98.
I hope Microsoft dies andisgraceful death.