I remember feeling that way the first time I used Uber (in SF where getting a taxi was difficult and unreliable).
A few taps on my phone and a car shows up to my exact location in 2 minutes?! And that's it? No calling dispatch and hoping they'd show up eventually (sometimes they didn't). No fumbling with cash or tip or anything.
A few taps on my phone and a car shows up to my exact location in 2 minutes?! And that's it? No calling dispatch and hoping they'd show up eventually (sometimes they didn't). No fumbling with cash or tip or anything.
It was like magic.