It may also be the case that negative reviews of movies, TV shows, and stand-up specials did more to dissuade potential viewers than positive reviews did them to draw in; ...
Netflix's bigger problem is that much of its content looks good on the surface, but on closer inspection is not worth the time. A lot of this stuff is produced by Netflix itself. Bill Nye's most recent show comes to mind, but there's a lot more.
Netflix shouldn't have deleted those reviews. It should be using them to clean the junk out of its lineup.
Netflix's bigger problem is that much of its content looks good on the surface, but on closer inspection is not worth the time. A lot of this stuff is produced by Netflix itself. Bill Nye's most recent show comes to mind, but there's a lot more.
Netflix shouldn't have deleted those reviews. It should be using them to clean the junk out of its lineup.