I think you have to hand it to Google, that is really next level deep analytics. I feel it would be hard for most companies without huge investment to do this (or maybe not).
It is like the reverse of a "customer survey" that instead of asking and getting an arbitrary number, instead of really detailed level of service performance.
It is like the reverse of a "customer survey" that instead of asking and getting an arbitrary number, instead of really detailed level of service performance.