I just called 10 minutes ago and got a general support staff on the phone and then later escalated to a support supervisor -- they said it is in the hands of the "specialist" and it is up to the "specialist" to review the case and fix my account. They could not give me any time update nor could they explain the situation.
So I'm still locked out of my money and in the dark as to why.
I just called 10 minutes ago and got a general support staff on the phone and then later escalated to a support supervisor -- they said it is in the hands of the "specialist" and it is up to the "specialist" to review the case and fix my account. They could not give me any time update nor could they explain the situation.
So I'm still locked out of my money and in the dark as to why.