While I've experienced the frustration of having a formerly free service develop paid tiers (and policies that put me in those tiers), of all the changes a software service can make, this is the one that frustrates me the least, or at any rate less than:
* shutting down the service entirely because the user base never grew into customers who actually valued the service
* changing your terms of service to forbid an activity that was previously allowed, because someone discovered a use that messed up the price points and the service owners would rather forbid that than offer a reasonable price point allowing it
* moving to opaquely metered service potentially with apparently arbitrary levels of financial exposure to the client
A big price bump with a few months notice is painful (and I'm glad it's bringing competition), but it tells me they're thinking seriously about how to sustain/develop the product and lets both them and me explore the real value of the service.
When it comes to Google, I'm more worried that they might just arbitrarily mothball something on a management roadmap whim.
* shutting down the service entirely because the user base never grew into customers who actually valued the service
* changing your terms of service to forbid an activity that was previously allowed, because someone discovered a use that messed up the price points and the service owners would rather forbid that than offer a reasonable price point allowing it
* moving to opaquely metered service potentially with apparently arbitrary levels of financial exposure to the client
A big price bump with a few months notice is painful (and I'm glad it's bringing competition), but it tells me they're thinking seriously about how to sustain/develop the product and lets both them and me explore the real value of the service.
When it comes to Google, I'm more worried that they might just arbitrarily mothball something on a management roadmap whim.