Everything is randomly recorded and workers are micromanaged down to the minute. You came in a minute late. You came in a minute early. You didn't take lunch when we told you to. Your calls run too long. Your calls are too short.
That on top of the UBA tools being deployed against workers to track how much time they spend working vs tweeting, WPM typed, etc.
This has been going on for a very long time under the name of "adherence" or equivalent. Walmart getting in on this game isn't exactly new.
Everything is randomly recorded and workers are micromanaged down to the minute. You came in a minute late. You came in a minute early. You didn't take lunch when we told you to. Your calls run too long. Your calls are too short.
That on top of the UBA tools being deployed against workers to track how much time they spend working vs tweeting, WPM typed, etc.
This has been going on for a very long time under the name of "adherence" or equivalent. Walmart getting in on this game isn't exactly new.