I find it funny that the article's conclusion is "stop giving informational support when emotional support is asked for" rather than "stop asking for emotional support when only informational support is up for offer". It's possible -- I'd dare say likely -- that those giving informational support do so because they are not as capable to give emotional support and may feel drained by it. It's a bit of a harmful conclusion to low-EQ individuals, in the same way that "people who don't like parties should be more outgoing" is harmful to introverts.
People are different and relationships are give and take. There's no "right personality" that people should be fixing themselves to match. There's only mutual understanding and compromise. Recognizing that your partner may be searching for a type of support which you are not giving is very important, but only in the greater context of also recognizing both your and your partner's abilities, and reaching a mutual understanding how to bridge that gap.
People are different and relationships are give and take. There's no "right personality" that people should be fixing themselves to match. There's only mutual understanding and compromise. Recognizing that your partner may be searching for a type of support which you are not giving is very important, but only in the greater context of also recognizing both your and your partner's abilities, and reaching a mutual understanding how to bridge that gap.