The best thing to do is issue a chargeback. You tell the credit card company that you 1) tried to cancel, and they wouldn't do it; and 2) you did not get any service from them since you tried to cancel.
They have to pay you back AND THEY GET CHARGED an additional $20-$30 that your credit card company takes from them as punishment.
Please don't abuse chargebacks unless the merchant deserves it, though.
They have to pay you back AND THEY GET CHARGED an additional $20-$30 that your credit card company takes from them as punishment.
Please don't abuse chargebacks unless the merchant deserves it, though.